We are seeking a proactive, hands-on individual with a robust background in IT infrastructure and systems.
This role reports to the Lead Infrastructure Engineer and works closely with Service Desk, as a point of escalation for L2 Microsoft related work.
The Role :
* Become the internal level 2 specialist for all Microsoft technologies.
* Assist the Lead Infrastructure Engineer in the architectural design of new Microsoft Services.
* Administration of Microsoft 365 suite, with experience administrating SharePoint and Teams, in a hybrid AD scenario with Entra and Intune.
* Administration of Exchange online.
* Support L1 Service desk as a Microsoft Specialist.
* Implement IT changes and solve IT problems, with help from L3 when needed.
* Possibility of growing internally to develop and manage a larger internal IT infrastructure team, fostering smooth collaboration and alignment with company goals.
* Ensure adherence to Service Level Agreements (SLAs) between IT and other company departments.
* Support strategic IT initiatives and drive continuous improvement.
Qualifications :
* Bachelor’s degree in Computer Science, Information Technology, or a related field.
* 3 years of experience in IT infrastructure, systems, and cybersecurity.
* Specialist in admin MS365 suite, especially Intune, Entra, and SharePoint.
* ITIL certification desired and experience managing IT processes aligned with ITIL best practices.
* Strong technical knowledge of cloud services and server environments. Networking is a plus.
* Familiarity with security frameworks and best practices. Experience in high-security environments is a plus.
* Hands-on experience in a startup or similar fast-paced, agile environments.
* High level of autonomy and the ability to take ownership of tasks.
* Fluency in English (both written and spoken).
* Excellent problem-solving abilities and keen attention to detail.
* Strong communication and interpersonal skills.
* Ability to manage multiple tasks and projects effectively.
* Self-motivated, proactive, and adaptable to a dynamic work environment.
* Flexibility to tackle a wide range of technical challenges.
* Team player with a collaborative mindset.
* Hands-on attitude, comfortable solving complex IT problems.
* Excited about growing the business and embracing new challenges.
* Eagerness to learn and develop alongside the company, adapting to its evolving needs.
What do we offer?
* Join an innovative team and experience company growth.
* We believe in investing in our employees and providing them with the opportunities they need to grow and develop their careers.
* Enjoy a hybrid work environment.
* We also offer a flexible schedule.
* We offer a remuneration that values your experience.
* The position will be based in Barcelona.
We are looking for outstanding people willing to join our mission to change this industry and help to build a better world.
If you feel identified with Openchip, please contact us. We can offer a competitive compensation package in a flexible work schema that will help you to keep a balance between your personal and professional life.
At Openchip & Software Technologies S.L., we believe a diverse and inclusive team is the key to groundbreaking ideas. We foster a work environment where everyone feels valued, respected, and empowered to reach their full potential – regardless of race, gender, ethnicity, sexual orientation, or gender identity.
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