**IT Support Specialist Ibérica - Sevilla****ICT***:- IT Services- Full-time- Spain, SpainFly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.- Your Tasks- Forward tickets to specialized departments if necessary- Ensure data maintenance in the service and ticketing system (ICT assets, inventory, tickets)- Manage user access, report IT security incidents, and support the IT security team on local compliance issues- Maintain and update knowledge bases, document resolutions, gather user feedback, and help improve IT support processes- Prepare and/or review decision-making documents for the Spain office- With this you convince us- A background in IT-related studies, supported by relevant certifications, for example certifications in Windows OS or similar systems are highly desirable- Basic networking knowledge, strong troubleshooting skills for hardware/software, and at least 3 years of relevant experience with employer verification- Fluent language skills in English and Spanish is a must- Strong communication and teamwork skill as well as diplomatic, well-organized, stress-resistant, and reliable personality- Ability to prioritize tasks and effectively communicate with suppliers and contractors when required- What we offer- A committed, international team and unique projects- Support for training and opportunities for personal and professional development- The opportunity to be part of something significant: contribute to the development of a new facility in Sevilla and play a key role in shaping its future success- Opportunities for career advancement within Pilatus Ibérica and the broader Pilatus network- Become part of the Pilatus family- For impressions: Check Instagram «pilatusaircraft»