Overview
If you are a social media user and want to explore them from other perspectives, we have a good job opportunity for you!
You will be in charge of reviewing and filtering the content of a popular social media platform and ensuring a safe experience for its users.
Requirements
- Spanish: C2 level and advanced English
- User friendly PC skills: Office 365, CRM Database and other internal platforms
- Goal-oriented and self-assertive
- Awareness for current cultural, political and social events
- Affinity with social media platforms
- Experience within content moderation, customer service or other contact center environments will be valued
- Mandatory studies finished: According to the legislation in Spain, a Document to prove it will be MANDATORY to be able to hire you. Meaning Mandatory studies as (mandatory studies in own language) ESO or High School. Any higher studies title will be an added value.
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Offer and Benefits
- 16h/week part-time contract (only weekends)
- Shifts available: Morning (08:00-16:00) and Afternoon (16:00-00:00)
- Feel Good program which includes: Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
- Health Insurance discount
- Wellness and resilience program for mental and physical health. Includes many types of different workshops (Stress, conflict, effective communication, etc.)
- Incentive plan regarding project KPIs achievement
- A multicultural and international working environment
- Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)
- Initial training and continued personal coaching
Diversity, Equity & Inclusion
TP is home to a general family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
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