A leading hearing care provider in Barcelona is seeking a Customer Operations Manager to oversee outsourced Call Center operations, ensuring excellence in customer interactions. The role involves managing both inbound and outbound activities, optimizing costs, and leading a team towards best practices. Adecuado candidates will have over 7 years of experience in call center management, strong leadership skills, and fluency in Spanish and English. The position offers a hybrid work model and numerous employee benefits.
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