Technical Support Advisor Portuguese + English On-site in La Coruña
Job Details
* Location: La Coruña, Spain
* Languages: Portuguese + English
* Start Date: ASAP
* Schedule: Monday to Friday, 9:00 to 19:00
* Work Mode: On-site
Your Mission
Join a dynamic international team in beautiful La Coruña, where technology meets customer care.
As a Technical Support Advisor, youll be the go-to expert for assisting users, solving technical issues, and ensuring every interaction leaves a positive impact.
Your mission? To make technology simple and enjoyable for everyone who reaches out for your help.
What Youll Do
* Provide first-class technical support to customers via phone, email, or chat.
* Diagnose and troubleshoot software or hardware issues efficiently.
* Guide users through step-by-step solutions with clarity and patience.
* Escalate complex cases to higher-level teams when necessary.
* Keep detailed records of customer interactions and technical solutions.
* Collaborate with your colleagues to ensure a smooth customer experience.
What You Bring
* Fluency in Portuguese and English (both written and spoken).
* Strong communication and problem-solving skills.
* Basic understanding of computer systems, networks, and mobile technologies.
* A customer-oriented mindset and a passion for helping people.
* Ability to work independently and within a team in a fast-paced environment.
What We Offer
* A full-time, stable contract with working hours that respect your personal life.
* Professional training to help you become a true tech expert.
* A friendly, multicultural team that values collaboration and growth.
* Opportunities for career development within an international environment.
* Modern office space in La Coruña, close to everything you need.
Apply today and join our international team in La Coruña
To apply, please send your CV and a short paragraph about yourself to