Position
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Customer Support Specialist
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Work model
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Fully remote (within Greece)
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Location
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Anywhere in Greece
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Employment type
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Full-time
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What the role involves
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Providing support to customers through phone conversations, chat, and email correspondence
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Following up on support tickets/cases to guarantee timely, high-quality closures
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Upholding superior customer experience standards while representing a major international brand
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Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders
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Actively contributing to achieving client-specified goals and company performance objectives
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We are looking for
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Fluency in Swedish (C1/native preferred)
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Very good English at B2 level or above
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Outstanding interpersonal and problem-solving skills with a customer-first mindset
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Comfortable with technology, computers, and multiple software platforms
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Resourceful individual capable of handling various tasks simultaneously
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Positive, collaborative team player suited to a high-volume, evolving environment
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What we provide
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Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search support xugodme
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Competitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200%
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Healthcare benefits package plus various employee perks and discounts
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Professional, certified training program
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Clear advancement opportunities and personal development
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Engaging social events and community responsibility projects
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Free Greek language courses online