**AnyTech365** is recruiting for its offices in Torremolinos and Marbella a Swedish IT Support Agent, specializing in cybersecurity and tech support. At AnyTech365, you'll enjoy a challenging and fulfilling role, working in a dynamic environment with opportunities for career growth and development.**WHAT WILL YOUR RESPONSIBILITIES BE**_:_- Providing prompt assistance and support to customers through calls and electronic requests.- Utilizing best practices to deliver excellent customer service and resolve issues efficiently.- Conducting remote cleaning procedures as needed.- Resolving problems during initial contact using your training and available documentation.- Recording and documenting customer issues accurately.- Adapting to changing information within the support department and the organization.**WHAT YOU GET IN RETURN**:- Permanent contract with a competitive salary of 1800€ monthly gross plus quarter performance bonus.- Be part of one of the world's best support and security companies, making a meaningful impact in the industry.- Possibility of Hybrid/ Remote work.- Career development opportunity: Our projects are dynamic and growing, providing a platform for you to achieve your professional goals and accomplishments.**REQUIREMENTS**:- Native level of Swedish.- Previous IT/tech support experience/ proven high technical knowledge.- Excellent communication and social skills.- Passionate about technology.- Adaptable, supportive, encouraging, and willing to listen, learn, and improve together.- High level of English or Spanish proficiency.**WHAT DOES IT MEAN TO BE AN #AnyTechie?**- Embrace new experiences and opportunities: We are a multicultural company with more than 25 nationalities in our offices. Respect and interest for other cultures are at the heart of our organization's development.- Exhibit a proactive attitude: We value a "can do" mindset and enthusiasm for learning new things.- Be passionate about technology: As an IT company, we encourage our employees to feel comfortable working with all aspects of technology.- Take responsibility for your work: Our managers and directors are here to support you and help you achieve your goals.