The Job Responsibilities
**Main responsabilities**
- Partner with local businesses for all IT Infrastructure and represent Dräger in Iberia supporting the implementation of business and the operational IT function.
- Ensure the IT team develops and maintains effective and updated systems and infrastructures according to local and regional strategies, within the given frameworks of budget, timelines and requirements.
- Ensure efficient delivery of IT support to all the employees.
- Actively engage with business stakeholders to drive operational projects excellence and implement required projects improvements.
- Control and follow up of service desk team activities to resolve reported user incidents to the highest professional standards of customer service and ensure SLAs are met.
- Oversee all technical operations (e.g. network security) and evaluate them according to established goals.
- Manage assigned provider portfolio.
- Ensure that KPIs are measured and monitored for all the IT processes.
- Coordinate operations and infrastructure regional initiatives.
- Degree related with Computer Science or similar.
- Master related with IT management and/or MBA.
- Project Management previous experience would be desirable.
- Minimum of 10 years of experience within IT team and the last 5 years in a leadership role as IT Manager.
- Advanced level of English, C1. Other languages skills will be considered.
**Why Dräger?**
Dräger’s employees main driver is the opportunity to add great value to the society. At the same time, joining us comes along with many other perks:
- Competitive compensation package.
- Meal allowance.
- Private medical insurance, with significant discount for relatives.
- Life and accidents Insurance.
- Tax exemption options for childcare, transport and health insurance costs.
- Salary coverage during leave periods.
- Adaptable working time and different homeoffice alternatives.
- Additional free disposal days on top of the annual vacation credits.
- Short work days on Fridays and during summer period.
- Training and development program: time and budget allocation for individual development actions, broad face and digital training catalogue, language upskilling options and many more.
- Opportunities for career development.
- Recognition and wellbeing programs.
- Inclusive workplace, equal opportunities and multicultural environment.
Interested?