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Customer success business operations analyst (emea and south europe) : temporary contract

Madrid (28001)
Publicada el 6 mayo
Descripción

We help the world run better

Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.

At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80 of global commerce, and we need your unique talents to help shape whats next. The work is challenging : but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.







COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device : SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.



Position

We are currently seeking a Bachelors or MBA degree holder for a pivotal role to support our reporting/dashboarding development and to assist our Head of Solution Customer Success Management for Finance and Spend Management (F and S) organization in EMEA and South Europe in managing the regional and cluster F and S business. This role, designed as a 12 months mission, can also be filled through a Masters in Business Administration (MBA) internship based in Spain.

To improve our commercial processes and efficiencies, the following areas of work have been identified:

- Development and assistance in managing the business Dashboard for EMEA and South Europe Customer Success Management leadership

- Coordination of key initiatives and action plans for EMEA and South Europe regions

- Development of skills with new F and S SCSM tools

- Coordination of significant leadership and team meetings

The specifics of each goal will be provided once the resource is onboarded, and the individual will be given a clear list of objectives and a timeline for achieving them following a brief training period.

The role reports to the Head of Solution Customer Success Management for F and S South Europe. The successful candidate will enjoy the freedom to manage his/her time and will be offered the opportunity to connect with F and S SCSM team members as well as the broader SAP and SAP F and S organization. As a critical team member, they will need to handle accurate reporting and work to make an impact on SAP F and S EMEA Business.

Opportunities for growth are abundant, including the possibility of travel to attend key meetings and gain exposure to the SAP F and S corporate environment.



Essential Duties / Responsibilities

typedisc:
:Serve as a key member of the Solution Customer Success Management F and S EMEA South Europe team and business assistant to the leadership team.
:Implement key action plan to increase visibility on our business, transparency and coordination of key initiative.
:Demonstrate capacity to learn and absorb the complexity of SAP F and S business and ability to adapt to SAP environment.
:Demonstrate leadership in coordinating complex action plans and report them efficiently to Solution Customer Success Management F and S EMEA leadership.
:Help to maximize communication and alignment on Business Goals and KPI across Solution Customer Success Management F and S EMEA.
:Reports regularly to the Head of Solution Customer Success Management F and S EMEA and South Europe and its leadership team, build improvement plan.
:Deploy personal initiative and talents to suggest action plan to improve efficiency and mobilization from the team.
:Acquire broad and deepknowledge of SAP finance and spend management processes and SAP Intelligent Enterprise and solutions. xpzdshu
:Develop proficiency around the SAP Business Networks and procurement lines of business in the cloud.
:Actively participate with employee review processes, both at th

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Inicio > Empleo > Customer Success Business Operations Analyst (EMEA and South Europe) : Temporary contract

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