Job Title :
Senior Software Engineer, Salesforce, CARE TechnologyLocation :
Remote - TunisiaCompany :
Vista Cimpress Tunisie SARLAre you passionate about customer-centric technologies? Do you aspire to shape the future of customer service platforms? Join us to contribute to evolving our technology platform that empowers Vista Customer Care to deliver exceptional service to millions of customers. If you're an engineer who enjoys tackling complex challenges, we want to hear from you!Vista is seeking a talented Senior Software Engineer to join our CARE Technology Tribe. You will help advance our Salesforce-based customer service platform, working with a collaborative team to enhance existing solutions and develop new high-visibility applications.If you thrive on solving complex problems, participating in code/design reviews, and pair programming, this role is for you!As a Salesforce Senior Software Engineer, you will build features in Salesforce Service Cloud and other cutting-edge technologies used by thousands of customer care specialists worldwide.Your responsibilities include:
Developing applications using Salesforce Service Cloud, Apex, Flow, Visualforce, Lightning Web Components, SFDX CI/CD, AWS, and SaaS capabilities.Participating in code and design reviews, pair programming.Collaborating with Product Managers to understand and implement business requirements.Assessing technical considerations like security and scalability.Evaluating and integrating new technologies to improve user experience and business processes.Operational contributions:
Designing and documenting scalable CRM solutions with Salesforce Service Cloud.Engaging in component design discussions and following Salesforce best practices.Mentoring junior engineers.Working closely with product teams to ensure quality and relevance of features.Managing Salesforce release cycles, deploying updates, and troubleshooting issues.Fostering a positive, results-driven team culture.Qualifications:
Degree in Computer Science, IT, or related field with at least 5 years of software engineering experience.3+ years of hands-on experience with Salesforce platform, Service Cloud, Apex, Lightning Web Components, and related technologies.Experience with Salesforce design systems, lifecycle, testing, and APIs.Knowledge of large data handling, SOQL, and integration with other systems.Strong problem-solving, communication skills, and fluency in English.Experience working in agile environments.Preferred skills:
Salesforce certifications.Experience with AWS, web development (HTML5, CSS, JavaScript), and other stacks like MEAN/MERN.What we offer:
Work with a multi-billion-dollar organization modernizing its technology platform.Build innovative e-commerce and customer service solutions for a global customer base.Join a collaborative, global, self-organizing team.Attractive salary, benefits, health insurance, pension, flexible hours, and paid time off.Opportunities for ongoing development, training, and career growth.A culture emphasizing feedback, respect, autonomy, and diversity.If you're ready for a challenge in a dynamic environment, apply now!Why you'll love working here:
VistaPrint is an award-winning Remote-First company committed to inclusion, growth, and a strong culture based on our Vista Behaviors.About us:
VistaPrint supports small businesses worldwide with innovative design, marketing, and print solutions. We are dedicated to making marketing accessible and helping small businesses succeed.Our commitment to diversity, equity, and inclusion:
We value diverse contributions and foster an inclusive, respectful, and innovative environment where everyone can thrive.Equal Opportunity Employer:
VistaPrint is committed to equal employment opportunities and considers all qualified candidates regardless of race, gender, age, or other protected categories.
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