POSITION DESCRIPTION
The Supplier Manager is responsible for managing and optimizing supplier relationships with their assigned supplier portfolio to ensure quality, cost efficiency, strategy execution and risk mitigation.
The position acts as a liaison between the suppliers they manage and the Category Management, Business Unit and Global functions as required. Uses structured processes and scorecards to monitor performance, drive improvements, coordinate strategic development, and align supplier contributions with strategic goals.
SCOPE OF RESPONSIBILITY
Using a combination of the defined Supplier Plans provided by the Category Management team, structured processes and scorecards available as well as inputs and escalations received from various internal stakeholders, the Supplier Manager is accountable for
Supplier Strategy Planning & Execution
1. Development of the Supplier Plan in collaboration with the Category Management & BU teams ensuring direct support of the category strategy and business strategic projects
2. Monitor spend and performance in line with category segmentation and make recommendations for changes to Strategic & Tactical segmentation as necessary
3. Ensure compliance across all contractual agreements and supplier specific terms in alignment with Flowserve policies and procedures
4. Schedule and lead Quarterly Business Reviews / Strategic Business Reviews ensuring long-term strategy alignment
5. Coordinate strategic development activities, collaborating with Supplier Quality and Supplier Development where required
6. Review spend trends and make recommendations to the business for opportunities to consolidate/contract spend
Supplier Health Management
7. Manage supplier relationships, overall performance health, and continuous improvement initiatives
8. Monitor and action supplier performance around competitiveness, delivery, quality (COPQ), and cost
9. Collaborate with Supplier Development and Supplier Quality to manage supplier risk, addressing and mitigating high risk criteria – including maintenance of risk elements in the SC Risk App
10. Coordinate with suppliers any escalations and risks as raised through the appropriate escalation channels
11. Ensure alignment between supplier load and capacity availability and business needs - propose alternative options in case of bottleneck.
12. Ensure supplier relationship management through continual engagement, key stakeholders’ identification, open communication channels, and updated supplier master data
Operational Support
13. Coordinate with site or business unit leadership on managing escalations, through the appropriate escalation channels
14. Provide issue resolution support by coordinating appropriate global resources
15. Business continuity and supplier responsiveness
16. Ensure internal alignment between multiple business units and a shared supplier – including governance of compliance to agreed terms from both the Site & Supplier perspective
17. Maintain a formal, structured governance through the escalated actions from MORs
MAIN OBJECTIVES
Pertained to the assigned Suppliers to manage;
18. Execute the Supplier Plan
19. Coordinate strategic development projects
20. Supplier Scorecard Performance & drive mitigating actions where required
21. Ensure Contractual Coverage and Contract Compliance for managed
22. Supplier Risk Assessments for Globally Managed
23. Spend Consolidation based on strategic approach
24. Escalation Coordination & Resolution
ORGANIZATION CHART
25. The position shall report to the Regional Supplier Management Leader
26. The position shall matrix report to the associated Category Director, and if applicable, Divisional Supply Chain Director
27. The position has no direct reports
QUALIFICATIONS & EXPERIENCE
28. 5+ years of experience in Supply Chain
29. Strong interpersonal, stakeholder collaboration & relationship management
30. Evidenced understanding of both commercial and technical areas of supply chain
31. Very strong commercial acumen and negotiation skills
32. Proficiency in Project Management
33. Knowledge of supply base within the category area of operation
34. Understanding of market dynamics
35. Strong analytical skills which involve collecting, analyzing and interpreting data
36. Certified Supply Chain Professional
37. Geographically mobile for development opportunities
38. Ability to influence, communicate, and collaborate at all organizational levels
We offer variety of benefits alongside competitive salary.