As a key member of the shipboard management team, this role requires an individual with exceptional customer service skills and the ability to deliver outstanding results in a fast-paced environment.
- The adecuado candidate will possess two years' experience as a front-of-house manager or operations leader within a hotel, cruise line or hospitality-related field.
- A strong ability to interact effectively with guests, including those requiring high levels of discretion, patience, tact and diplomacy is essential.
This leadership role demands strong communication skills to engage diplomatically with managers, shipboard employees & shore-side colleagues while navigating complex issues.
Requirements:
- Two years’ experience in managing day-to-day activities on board ships
- Possess excellent interpersonal skills for effective working relationships internally & externally
- Ability to analyze problems objectively make timely decisions whilst meeting company objectives priorities deadlines maintaining corporate values policies procedures protocol compliance law regulations guides “codes” established providing input influencing decision impact due reach reach sustainable daily
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