We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
We are looking for a commercially driven Key Account Manager to accelerate the growth of our B2B2C Partner Solutions globally. This role will focus on building and converting a strong pipeline of new B2B2C opportunities, managing strategic client relationships, and partnering closely with regional sales teams to maximise revenue, margin, and long-term value.
Partner closely with Regional Sales teams and B2B2C Champions to supercharge global sales of HBX B2B2C Solutions
Manage a portfolio of B2B2C clients in collaboration with the regional KAM community, continuously optimising sales channels and commercial potential
Plan for and consistently over-deliver against ambitious sales targets
Act as a champion and expert for HBX B2B2C Partner Solutions, ensuring structured feedback, data, and insights from the field are systematically fed into Product Development
Proven ability to lead complex, consultative sales cycles through to successful conversion
Pipeline management: Strong expertise in managing the full sales funnel, from prospecting and nurturing to deal closure
Commercial acumen: Ability to structure win-win commercial deals that drive long-term value
Network building: Ability to build, maintain, and leverage a strong network within the B2B2C ecosystem
Active presence across social channels (e.g. Data-driven mindset: Highly numerate with strong analytical skills to interrogate data and identify growth opportunities
Strong discipline in account configuration, optimisation, and ongoing account management
3+ years experience in airline sales and distribution environments
~3+ years in a TravelTech sales role
~2+ years experience in eCommerce and/or digital marketing
~ Project management experience, with the ability to coordinate multiple stakeholders
~ Strong partnership management experience, working with multiple partners to deliver client solutions
~ Global exposure to airline distribution, including GDS, NDC, LCC, and Direct Connectivity
~ Fluent English & Spanish is mandatory