JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are currently looking for a Facilities Assistant to join our team in Munich.The Facilities Assistant will work as part site-based team currently and will act as a support role to a number of facilities functions to ensure the effective running of FM delivery on site.Your tasks :
Act as support person across multiple FM functions including :
Support F&B, snacking and cleaning functions on siteSupport site-based event performing event set-ups, altering furniture, providing support to FOH and cleaning teams when needed.Support MAC altering furniture set-ups, space admin and stationery ordersSupport Facilities Coordinator in raising tasks, closing tasks assigned to them, chasing up contractors when required and updating tickets / customers. All tasks to be completed within agreed and set SLA’s.Support shipping in terms ofsorting and distributing post and couriers, delivering stationery and packing and shipping items as per customer needs.Act as a main contact for professional meeting and greeting external contractors, guests and temporary personnelAssist in managing amenities on site including setting up, managing bookings and answering queries in a timely manner as may be requiredAssist FC and RFM and customers when facilities support is requested such as assistance with collating marketing items, packing shipments, assisting team meetings with set-upsAct collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation to provide optimum customer satisfactionEnsure completion of daily office maintenance checks including raising tasks of items identified and escalation as requiredYour profile :
Experience in a hands-on role working within a dynamic Facilities and Events environmentOutstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbalAbility to always maintain professionalism and be an ambassador of the teamAbility to multitask, use initiative and work with minimal supervisionBe an excellent team player with the want to go above and beyond for each otherProficient in MS Office including PowerPointFlexibility required within working hours and days to flex to customer requirementsMinimum of 1-year experience in a similar role, within a customer facing Facilities environmentMust be able to demonstrate flexibility in relation to type of works carried out and availabilityDemonstrate customer skills experienceH&S or Facilities qualification desirableExperience in partnering with contractorsOur offerCreative freedom for tasks and projectsActive exchange in the global industry networkWorking together at eye levelSpace for personal growth, not only for workAcknowledgement of achievements - also monetary benefitsThe opportunity to enhance your skills and advance your career locally as well as regionallyHelp shape JLLWe look forward to receiving your application, stating your earliest possible starting date and your salary expectations.Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.Jones Lang LaSalle SEYour contact :
Marta MarunchakLI-MM4Location :
On-site –Munich, DEUIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and / or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >
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