**Summary**:
LI-Hybrid
Location: Barcelona, Spain
Step into a pivotal role where your expertise in serialization and product tracking will shape the future of pharmaceutical operations. As the General Process Owner, you’ll lead the charge in optimizing end-to-end processes, driving automation, and ensuring compliance across global markets. This is your opportunity to influence strategic decisions, collaborate with cross-functional leaders, and make a meaningful impact on patient safety and supply chain excellence.
**About the Role**:
**Key Responsibilities**
- Map and document serialization and product tracking processes across manufacturing, warehouse, and supply chain
- Implement business process management standards and conduct regular assessments
- Identify and prioritize improvement areas using assessment results and performance data
- Drive global and local process standardization through step-out management framework
- Define and monitor KPIs to measure and improve process performance
- Collaborate with data owners and stakeholders to streamline end-to-end processes
- Lead technology adoption and automation initiatives to enhance process efficiency
- Establish process roles, responsibilities, and governance aligned with global frameworks
- Build and sustain communities of practice for process operations and knowledge sharing
- Benchmark internal metrics against industry standards to ensure continuous improvement
**Essential Requirements**
- Proven expertise in serialization and product tracking within the pharmaceutical industry
- Hands-on experience with manufacturing and packaging line processes
- Proficiency in SAP systems, including SAP ATTP and SAP ICH- Strong background in process mapping and documentation
- Familiarity with Lean Six Sigma or similar process improvement methodologies
- Strategic thinking and ability to influence senior stakeholders
- Excellent communication skills across all organizational levels
- Solid understanding of global business operations and data governance
**Desirable Requirements**
- Certification in Lean Six Sigma or similar process improvement methodology
- Experience working in a global matrix organization with cross-functional teams
**Benefits & Rewards**: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: Novartis Life Handbook
Benefits in Spain include Company Pension plan; Life and Accidental Insurance; Meals; Allowance or Canteen in the office; Flexible working hours.
**Commitment to Diversity & Inclusion**:
- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._
Division
Operations
Business Unit
Universal Hierarchy Node
Location
Spain
Site
Barcelona Gran Vía
Company / Legal Entity
ES06 (FCRS = ES006) Novartis Farmacéutica, S.A.
Alternative Location 1
Ljubljana, Slovenia
Alternative Location 2
Prague, Czech Republic
Functional Area
Technology Transformation
Job Type
Full time
Employment Type
Regular
Shift Work
No