Maxon is a global provider of world-class precision drive systems. Our drives are perfectly suited for wherever extreme precision and the highest quality standards are necessary - on Earth, and on Mars. For creative minds and passionate doers, we offer a global yet trusted environment. Those who are curious and motivated to learn and grow will have the opportunity to develop their potential with us. As an IT Business Analyst / Business Services Consultant – Sales & Marketing, you will play a key role in ensuring that our global sales and marketing processes are supported by efficient, user-friendly, and stable solutions (ERP, CRM, Commerce), with a strong focus on continuous improvement, process optimization, and business alignment. Your responsibilities: • Analyze incoming questions, incidents, and requests from business departments, providing structured and solution-oriented support to global key users. • Investigate issues by reviewing data, processes, and system behavior, and working together with stakeholders to identify solutions, explanations, or workarounds. • Act as the link between business stakeholders and software development teams, gathering and translating business needs into clear system requirements. • Design functional solutions, including feasibility checks, specifications, process documentation, and configuration descriptions in alignment with team input and share understanding. • Perform system configuration and support implementation, ensuring alignment with agreed solution designs. • Prepare and execute test cases, support user acceptance testing, and collaborate with process owners to ensure quality through structured validation and documentation. This job is exactly right for you if... • You enjoy acting as a bridge between business and IT, translating needs into practical and efficient system solutions. • You are analytical and solution-driven, with the ability to investigate issues and enjoy understanding system behaviors as well as the related business processes. • You have experience working with ERP, CRM, or similar business systems, ideally in Sales and Marketing environments. • You communicate clearly, confidently, and enjoy working with stakeholders across different countries and cultures. • You work in a structured, reliable, and transparent way, taking ownership of your tasks and responsibilities. • You collaborate closely with colleagues and feel comfortable taking initiative to move topics forward. We know that not everyone will meet every requirement. If you are excited about the role and bring relevant experience, we encourage you to apply. We also offer you... • A key role supporting and improving global Sales & Marketing processes with direct business impact. • A collaborative and international environment, working closely with stakeholders worldwide. • An individual contributor role with high ownership and exposure to global systems and processes. • A dynamic and friendly workplace in our Barcelona tech hub, combining startup energy with the stability of a Swiss industrial leader. • International collaboration with global key users, especially in Switzerland, and cross-functional teams. • Opportunities for continuous learning and growth through the maxon academy and professional development programs. • A permanent contract, competitive compensation, and flexible working hours supporting work–life balance.