P Are you a native or C2-level German speaker passionate about delivering outstanding customer experiences? /pp At b Foundever /b, we are growing our team for an b exclusive premium automotive project /b, partnering with one of the world’s most prestigious luxury and sports car brands. /pp This role offers the opportunity to work in a quality-driven, international environment where attention to detail and customer excellence truly matter. /p pb Location: /b Madrid, Spain (hybrid model) /ppb Working hours: /b Full-time – 39 hours per week /ppb Contract: /b Replacement contract /ppb Salary: /b €20,000 gross per year /ppb Start date: /b Immediate /ppb Initial training: /b Fully paid, on-site in Madrid /p p Your role /pulli Handle and manage inquiries from high-profile customers /lili Identify customer needs and provide effective, tailored solutions /lili Follow up on cases using CRM and ticketing tools /lili Represent a premium automotive brand while ensuring the highest quality standards /li /ul p What we offer /pulli Full-time replacement contract with continuity opportunities /lili Monday to Friday schedule, 8-hour shifts between 07:30 and 20:00 /lili Fully paid initial training (3 weeks), Monday to Friday from 09:00 to 18:00 /lili Hybrid work model after training, according to project guidelines /lili Free gym access for employees /lili Office terrace with views over Madrid /lili Refer-a-Friend program with referral bonuses /lili Free language courses /lili Discounts on technology and other corporate benefits /lili Employee Experience initiatives focused on well-being, engagement, and team connection /li /ul p What we are looking for /pulli Native or C2-level German /lili Advanced English (minimum B2) /lili Previous experience in customer service /lili Strong customer orientation and teamwork skills /lili Experience with ticketing or CRM tools is a plus /lili Legal eligibility to work in Spain /li /ul p At b Foundever /b, we invest in your professional and personal growth through a comprehensive well-being approach: /pp Move Well, Eat Well, Live Well, and Do Well—because your experience matters as much as the one you deliver. /p p Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening. /p