Are you passionate about helping people and delivering outstanding service? Join our
Jet2.Com & Jet2Holidays
team in
Alicante
as a
Passenger Service Agent.
Click the link to find out more about the role! Passenger Service Agent - Overseas on Vimeo
What We Offer
€ annually (pro-rated) +
additional pay
for transport, early shifts, weekends & holidays
This is a
20-hour
(part-time)
permanent intermittent contract
with the potential to increase the hours depending on the operational requirements
45 days
holiday (pro-rated)
Free uniform, paid training, life assurance & retail discounts
Discounts
on
Jet2.Com & Jet2holidays
flights
Recommend a Friend
bonus
What We’re Looking For
Ability to
work as a team
Ability to have a
adaptable and positive approach
Provide
Excellent Customer Service
in a
fast-paced environment
Ability
to liaise with
challenging situations
such as flight
delays
and
disruptions
What will you do in the role?
Create Memories
- Ensuring the delivery of outstanding Customer Service that meets the needs of our customers and promotes our brand values.
Be Present
- Greet our customers at the arrivals area at the start of their holiday to create a great first impression, providing a friendly and efficient check-in and boarding service for departing customers, offering helpful advice on the sales desk and being present for our customers throughout their time at the airport
Take Responsibility
- Ensuring Jet2.Com’s policies and procedures are implemented and adhered to. Ensuring quality standards are met and safe practices are always carried out. Responsible for safety reporting using the company system (The Hub)
Work as One Team
- Working in partnership with internal colleagues and internal partners including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams to ensure the best Customer experience
#J-18808-Ljbffr