Senior Solution Architect – Roche
The Senior Solution Architect will design business‑driven, standards‑based, and future‑ready solutions to enable Roche’s omnichannel orchestration capabilities. This role focuses on building and scaling an integrated ecosystem leveraging Adobe Experience Platform (RT‑CDP, AJO, CJA), ensuring alignment with enterprise architecture, data strategy, and governance standards.
Responsibilities
Architecture & Design
* Define end‑to‑end omnichannel architecture aligned with business and enterprise standards
* Establish data models, identity frameworks, and integration patterns
* Manage NFRs (performance, scalability, security, compliance)
Data & Integration
* Integrate CRM, MDM, consent, and web/app event data to enable unified customer profiles and audience segmentation
* Ensure data quality, governance, and privacy compliance
Platform (Adobe Stack)
* Architect and guide implementation of RT‑CDP, AJO, and CJA
* Enable real‑time segmentation, journey orchestration, and activation
* Ensure seamless integration with enterprise systems
Real‑time & Orchestration
* Design event‑driven and streaming architectures
* Enable multi‑channel activation (email, paid media, others)
* Establish reusable audience and journey frameworks
Strategy & Delivery
* Define architecture roadmap and support delivery across use cases
* Identify risks, dependencies, and optimization opportunities
* Drive adoption of best practices, patterns, and new technologies
Stakeholder Management
* Collaborate across business, product, and tech teams
* Communicate complex concepts clearly and drive alignment
Qualifications
Experience
* Proven experience in solution architecture within data and martech ecosystems
* Experience with CDPs and omnichannel platforms (Adobe preferred)
* Experience working in global, cross‑functional teams
* Certifications on Adobe stack – (AJO, CJA and RT‑CDP)
Technical Skills
* Strong understanding of customer data platforms, identity resolution, segmentation
* Strong understanding of event‑driven / streaming architectures
* Strong understanding of integration with CRM, MDM, consent systems
* Strong understanding of experience with APIs, cloud data platforms, and data governance concepts (GDPR)
What Success Looks Like
* Scalable omnichannel architecture aligned with enterprise standards
* Reliable data foundation enabling unified profiles and segmentation
* Real‑time orchestration and activation across channels
* Measurable business impact through improved customer engagement
* Strong stakeholder alignment through clear communication and effective translation of complex concepts into business value
* Ability to influence and drive adoption of architectural decisions across cross‑functional teams
Roche is an Equal Opportunity Employer.
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