Job description
Join Our Team as a Car Return Agent Be the Face of Our Return Process!
Are you passionate about delivering great customer service and ensuring vehicles are well‑maintained We are looking for a dedicated Car Return Agent to join our team helping customers finalize their rental experience and ensuring our fleet is in top condition.
Key Responsibilities
- Greet and assist customers with professionalism and confidence when they return their vehicles.
- Check a high volume of vehicles back into the rental fleet daily.
- Identify and assess any potential new damage on vehicles compiling necessary documentation for efficient evaluation.
- Contribute to the Quality Control process to ensure fleet damage records are accurate and up-to-date.
- Provide excellent customer service during all customer interactions ensuring a smooth and satisfying return process.
- Support other areas of the branch to ensure operations run efficiently and customer experiences are maximized.
- Perform additional duties as requested by management to contribute to the success of the branch.
What We’re Looking For
- Strong attention to detail and ability to assess vehicle condition.
- Excellent communication and customer service skills.
- Ability to work efficiently in a fast‑paced environment.
- Team player with a proactive attitude to assist wherever needed.
Why Join Us
- Be part of a dynamic and customer‑focused team.
- Play a key role in maintaining the quality and condition of our rental fleet.
- Enjoy opportunities for growth and development within the company.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs use cases and expectations : Europcar - a integral leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.
Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.
More info at : Key Skills
- Anti Money Laundering
- Access Control
- Content Development
- Flex
- AC Maintenance
- Application Programming
Employment Type : Full-Time
Experience : years
Vacancy : 1
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