Job description
We are InShared: an online insurer that does everything just a little differently. We started as a disruptor in the Dutch insurance world. Now we are on our way to expanding internationally. We use smart technology to make our insurance services simple fast and fair. Our goal is to build the best digital insurance product in the world.
Today we are a team of 350 people but soon we could be 500. To continue growing internationally we are looking for entrepreneurial and energetic people who want to keep shaking up the insurance industry with us. What do we need Aresiliant self-starting and experienced Claims manager who will play a crucial role within the company when it comes to optimizing our claims handling across Spain.
Who we are looking for
We like people who think for themselves and get things done. Because you make our services better smarter and fairer. Do you like to think outside the box Then we are looking for you as our new Claims Manager Spain.
As Claim Manager Spain at InShared you will be part of a growing company with a start‑up character where you will play a central role in ensuring consistent claims handling between InShared Netherlands and Spain. As an important member of our Claims & Services management team you will be responsible for the content management of Spanish claims handling which is carried out by our external partner DEKRA. Your tasks will include :
* You will be in daily operational contact with DEKRA with the focus on building a relationship based on trust. You will be the primary contact person for questions and concerns. Together you will monitor compliance with quality guidelines and carefully assess each claim to maintain our high standards.
* You will optimize processes to improve claims handling and ensure customer satisfaction.
* You will develop and implement guidelines that are consistent with our Dutch processes.
* You ensure transparency and fairness in claims processing.
* You will decide on strategies for handling major claims and assess their financial impact in order to make informed decisions in line with our business objectives.
* In addition you are responsible for building up claims reserves taking into