Overview Role: System Lead Chromatography - Akta/Unicorn Systems at Omega CRM, A Merkle Company.
Omega CRM Consulting is looking for a System Lead Chromatography - Akta/Unicorn Systems that would like to collaborate with one of the top global pharmaceutical companies.
As IT System Lead (Deputy), you will work closely with global Chromatography Services staff, sister IT groups, and laboratory scientists to support global BI chromatography systems. You will also be responsible for SLC documentation creation, maintenance, and Audit support. The role includes troubleshooting, analysis, and addressing corrective actions to resolve system issues. Strong interpersonal, written, and oral communication skills are essential. The position requires results orientation, strong organizational skills, flexibility for changing business priorities, and foresight to contribute to the success of the business.
Responsibilities Support global BI chromatography systems in collaboration with Chromatography Services staff and laboratory scientists.
Create and maintain SLC documentation and assist with Audit support.
Troubleshoot and analyze system issues;
implement corrective actions as needed.
Communicate effectively with cross-functional teams and stakeholders.
Qualifications & Skills MS SQL Server and Microsoft Windows/Terminal Server technologies.
SQL database querying and reporting tools.
Experience with Windows operating systems.
Global systems support experience.
Computer systems validation and knowledge of FDA GxP regulations;
experience in international projects with awareness of cultural differences.
Developer/Programmer skills are highly beneficial.
Proficiency in English;
German language skills are beneficial.
Degree in Information Technology or Life Sciences.
What We Offer Permanent contract.
Flexible schedule for work-life balance.
Trainings & Certifications to improve skills.
Home Office.
Flexible retribution (public transport ticket, Ticket restaurant, etc.).
Health insurance.
OMEGA in action — commitment to a better society.
About Us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data — all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, part of the dentsu group, offering end-to-end solutions across media, creativity, content, technology, and strategy. We have 23+ years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications. We operate across Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is central to us (rating: 4.9/5), and we have been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). We believe in growth through people, guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
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