* Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs* Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks* Where applicable ensure Data Management is performed accurately and on time* Ensure Tickets and Calls are responded within SLA timescales and to a high standard* Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation.
Also support the updating of DWIs* Proficient in using systems and tools* SOC Controls completed on time and with the necessary evidences* All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate* Highlight to Service Manager any deviations from the standard scope of service* Ability to recognize and deal appropriately with sensitive and confidential information* Successful completion of all learning objectives* Time Recording to be completed accurately and on time* STRADA Security Standards are adhered and followed* Contribute to team meetings and raise any issues immediately to your Service Manager* Ensure you are up to date with all STRADA HR announcements and communications* Build good relationships with all lines of businesses where appropriate* Update internal stakeholders, when needed, in a timely and accurate way* Participates in projects and activities as needed and assigned* Knowledge of MS Office tools such as Excel, Word, and PowerPoint* Flexibility to support a global and fast paced environment* Attention to detail* Excellent written and verbal skills* Self-motivated and a willingness to learn* High school diploma or equivalent* 1-2 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR Consulting, HR Outsourcing or other corporate environment* HRIS knowledgeAs pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.#J-18808-Ljbffr