We are looking for a dynamic and proactive System Administrator & Service Desk to join our team!
In this role, you will play a key part in supporting users, managing IT systems, and driving innovation through emerging technologies.
If you are passionate about technology, problem-solving, and continuous improvement, this is an exciting opportunity to work in a collaborative environment and have a real impact on the business.
Key Responsibilities
Helpdesk & User Support
- Provide first and second-level support for hardware, software, and IT services.
- Assist users in configuring new devices, applications, and systems.
- Deliver user-focused, proactive, and efficient IT support.
System Administration
- Administer and maintain servers, operating systems, and corporate networks.
- Monitor performance and availability of IT systems and services.
- Manage user accounts, access rights, and security policies.
- Perform preventive and corrective maintenance.
Cybersecurity
- Implement and maintain security measures: firewalls, antivirus, intrusion detection systems.
- Monitor and control corporate devices using tools such as NinjaOne and Microsoft E5.
- Support cybersecurity awareness programs across the organization.
Artificial Intelligence & Emerging Technologies
- Apply AI tools (Copilot, ChatGPT, Gemini, Perplexity, Ollama) to enhance IT processes and support efficiency.
- Explore and propose adoption of emerging technologies for business improvement.
Business Continuity & NIS2 Compliance
- Contribute to the design, documentation, and update of Disaster Recovery Plans.
- Support the development of the Business Continuity Plan, aligned with NIS2 requirements and corporate guidelines.
- Maintain standardized technical documentation and procedures.
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