OverviewJoin to apply for the F&O; - Cloud Solution Architecture - D365 role at Microsoft.We are looking for a Cloud Solution Architect (CSA), specializing in Business Applications, Dynamics 365 F&O;, who is passionate about driving our customers' business applications transformation on the Microsoft platform.
This is a customer-facing role, owning both the business applications-focused technical relationship and technical strategy between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements.This role is adaptable in that you can work up to 100% from home.Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesCustomer Centricity: Gather customer insights to map solutions and services with customer business outcomes leveraging Microsoft Business Applications expertise.Identify opportunities to improve customer solutions and position services to help customers achieve their objectives.Help accelerate solution delivery and adoption through Value Based Deliveries and repeatable IP.Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and cloud readiness.Contribute to customer satisfaction by providing a positive customer experience.Provide feedback from customers to the relevant MS teams, including Product Groups, to enable continuous improvement.Business Impact: Consumption (Cloud & Support) growth: Develop opportunities to drive Customer Success business results by providing expertise/guidance to technical and business decision makers to ensure they understand Microsoft's Business Applications value proposition and are enabled to generate value from their investment in the Microsoft technology via solution optimization, performance efficiency and organizational/operational excellence in alignment with the Customer Success Account Manager or other Account Team members.Resolution Of Customer Blockers: Anticipate and identify resolutions to issues blocking go-live or broad usage of projects by leveraging technical/functional/project management subject matter expertise.
Deliver all work according to MS best practices & policies and using repeatable IP.Identify Growth Opportunities: Leverage knowledge of the products, services, and value propositions of Microsoft Business Applications in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs.Technical Leadership: Drive continuous alignment and improvement of individual skills to better support and enable customer's and Microsoft's business goals.
Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey.
Obtain relevant accreditations and certifications.
Role model effective technical readiness and act as a mentor and role model to junior colleagues to educate them on technical and non-technical concepts.Practice Development: Generate new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners.
Drive opportunities for IP re-use, best practice sharing, and consumption.Trusted Advisor (Relationship Building): Develop and expand existing impactful relationships with customer and partner/MCS architects and technical specialists, technical decision makers and business stakeholders.QualificationsRequired/Minimum QualificationsFluency in English and Spanish required; any third language is appreciated.Proven experience in finance and operations (F&O;).
Bachelor's Degree OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field plus extensive IT consulting/support experience.Considerable experience in a customer-facing role and as a lead technical solution architect.Additional or Preferred QualificationsFunctional or technical certification in one or more Microsoft Dynamics 365 apps (expert level) OR relevant experience as a lead functional consultant.Knowledge of Success by Design methodology or relevant experience on business value projects.No relocation is possible.Technical Qualifications/ExperienceDynamics 365 Finance and Operations – deep technical expertise in F&O; required.Architecture: understanding of basic cloud concepts with Microsoft Azure and the relationship between Dynamics 365 F&O; and Azure components.Integrations patterns with Dynamics 365; be familiar with Application Lifecycle Management and Azure DevOps features (Boards, Repository, Build and Release Pipelines).
Experience with Microsoft Lifecycle Services (Environment Management/ Troubleshooting) and Regression Suite Automation Tool setup and execution.Experience with debugging and performance troubleshooting; knowledge of Dynamics 365 Customer Engagement Platform integration with Finance and Supply Chain.Experience in conducting performance and code reviews of Dynamics 365 for Finance and Operations solutions; hands-on experience in performance assessments.Microsoft is an equal opportunity employer.
Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.Seniority levelNot ApplicableEmployment typeFull-timeJob functionSales and Business DevelopmentIndustries: Software DevelopmentReferrals increase your chances of interviewing at Microsoft by 2xGet notified about new Solutions Specialist jobs in Aragon, Spain.
#J-*****-Ljbffr