* Design, test, and implement system configurations to meet business requirements* Troubleshoot and resolve system issues, ensuring minimal disruption to operations* Collaborate with IT teams to ensure proper integration between systems* Support end users with system-related questions and issues* Participate in system upgrade projects and testing* Analyze system performance and recommend improvements* Ensure data quality and integrity within the system* Stay current with new features and functionality in Kinaxis Maestro* Support continuous improvement initiatives* Provide training and knowledge transfer to team members* Document configuration changes and maintain system documentation* Foster a culture of continuous learning within the team through knowledge sharing* Experience with Kinaxis Maestro implementation or support (preferrable)* Good knowledge of application integration process points with execution systems (SAP APO, O9, Blue Yonder, etc.)* Knowledge of distribution planning processes and systems* Demonstrated expertise in working with SAP ERP systems* Experience with Agile methodologies, practices, and tools (JIRA/Confluence)* Experience in Pharma/life sciences/healthcare industries is a plus* Strong analytical and logical thinking skills* Proactivity and ability to work under pressure with strict deadlines* Excellent team spirit and collaboration skills* High level of accountability* Strong facilitation and communication skills* Ability to influence a diverse mix of internal and external stakeholders* Adaptable, adaptable, and quick learner* Capable trainer and clear communicator* Knowledge of SAP Enable Now (advantageous)* Ability to work effectively within a matrix organizational structure* Self-motivated team player with a proactive approach to staying updated on innovative technologies* Coordinate with digital product development teams to integrate planning considerations into new product launches and updates* Understand Business needs and translate them into technical requirements* Bring Business added value to support business transformation* Support activities to roll-out solution on new sites/markets* Ensure day-to-day operational excellence of the solution* Drive AIMS (external service provider responsible for production support services) to resolve escalated incidents and problems
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