Team Lead SSC National Support for INTL
Apply locations
Valencia
Time type
Full time
Posted on
Posted 28 Days Ago
Job requisition id
R29455
Responsibilities include:
* Demonstrating exceptional communication skills in collaborating with cross-functional teams and stakeholders, building strong relationships across various job functions and hierarchical levels (National Sales and GSO).
* Employing a proactive problem-solving approach and standardising processes, e.G., case prioritisation, cross-country working teams, developing feedback frameworks, and implementing escalation/feedback forms.
* Project and task management:
creating SOPs, distributing responsibilities, and defining timeframes for various teams.
* Coordinating and managing the team's daily activities, fostering a productive work environment.
* Providing coaching and constructive feedback to support professional growth.
* Creating an inspiring team environment with open communication, driving creative solutions.
* Setting clear and specific goals aligned with organisational objectives.
About Groupon
Groupon’s purpose is to build strong communities through thriving small businesses. Learn more about us on our website, our latest news, and our DEI approach. If you find this opportunity exciting, click apply and join us to become the destination for local experiences and services.
Beware of Recruitment Fraud:
Groupon conducts merit-based recruitment without charging fees. Be cautious of fake job postings and scams. Always verify jobs on our official careers website.
About Us
Since 2008, Groupon has evolved into an on-demand marketplace connecting consumers with merchants worldwide. We value diversity and are eager to hear from talented individuals interested in building the future with us. Submit your CV to be considered for future opportunities.
#J-18808-Ljbffr