About the Role
We are looking for a proactive and customer-oriented Technical Service Engineer to support our growing business in Spain. In this role, you will be the key technical contact for customers, ensuring high-quality support and contributing to continuous product improvement.
Key Responsibilities
* Provide professional technical support for Growatt products across Spain
* Troubleshoot and resolve issues remotely via phone, email, and digital tools
* Deliver on-site service, including:
* System inspection and diagnostics
* Inverter repair, replacement, and maintenance
* Installation support and technical guidance
* Build strong relationships with customers through regular visits and support
* Collect and analyze technical issues, report key quality feedback, and collaborate with HQ teams
* Prepare clear service reports and technical documentation
* Ensure all activities comply with company standards and procedures
Your Profile
* Degree in Electrical Engineering, Power Electronics, or a related field
* Experience in solar (PV) industry or power electronics is highly preferred
* Fluent in Spanish (mandatory)
* English and Portuguese are a strong advantage
* Strong communication and customer-facing skills
* Willingness to travel frequently within Spain
* Hands-on experience with diagnostic tools (e.g. multimeter, RS485, etc.)
* Proactive, reliable, and solution-oriented mindset
* Ability to work independently and under pressure
Why Join Us
* Be part of a fast-growing global company in the renewable energy sector
* Work in an international and dynamic environment
* Opportunities for professional growth and development
* Team-building activities and company events
Please note that this is a full-time on-site position based in our Madrid office.