Our brands — including Leroy Merlin, Bricoman, Obramat, Tecnomat, Bricocenter and Weldom— empower people to create better living spaces every day. We're transforming into the leading integral habitat platform and our Marketplace is key to that mission. Launched just 3 years ago, it’s already a top-10 e-commerce player in several markets, powered by 130+ experts across 5 countries. &##We are looking for a passionate and data-driven
Senior Key Account Manager
to join our growing team. As a Key Account manager, you will be at the heart of marketplace performance—driving growth, improving seller success, and ensuring an excellent customer, market experience and manage the top billing accounts in our Marketplace. White-glove management of top-tier accounts, responsible for ~80% of GMV per market. Market Experience (25%) :
Analyze and provide visibility on market online metrics (traffic, NPS, CTR, etc.), identifying opportunities to accelerate growth and improve customer experience. Track and optimize performance, define the acquisition criteria for sellers in the Marketplace and indentify market trends.
&##4+ years of experience in e-commerce, marketplace management or category growth. ~ Fluent in English and Spanish. ~ Strong analytical skills with the ability to translate data into actionable insights. ~ Excellent communication and stakeholder management skills. ~ Experience working with top sellers, brands, or strategic accounts. ~ Be part of a high-impact role driving growth in a rapidly evolving marketplace. You will develop your professional career thanks to tailor-made training programmes (including a Marketplace bootcamp and a store discovery training). You will be able to work in a hybrid mode. You will become part of a context that listens, where you can propose ideas and initiatives and play a leading role in the Group's digital and omnichannel transformation. Ready to shape the future of our marketplace? NB: since our team is international, we would appreciate if you can apply with a CV in English version :)