Forvis Mazars is a leader in audit, tax and advisory services, operating worldwide across 100+ countries and territories. Join our 40,000+ strong team to grow your career through global opportunities, diverse projects and continuous learning. We are seeking a highly skilled Microsoft 365 Technical Trainer with a strong focus on M365 Copilot to design, develop, and deliver high‑quality learning content and experiences that accelerate digital upskilling across the global organisation. You will work closely with the Digital Learning Program Manager, SMEs, and instructional designers to shape practical, scenario‑based training that empowers colleagues to confidently adopt Microsoft 365 tools, especially Copilot.
Content creation:
Develop engaging training materials, including guides, walkthroughs, demos, and interactive activities - for Microsoft 365 applications.
Build eLearning modules and digital learning resources following established design and production processes in collaboration with Instructional Dessign.
Review, update, and improve existing training materials to reflect new Microsoft 365 features, best practices, and organisational priorities.
Stay up to date with Microsoft roadmap updates, Office 365 release notes, and industry learning trends.
Work with the Program Manager to maintain a forward‑looking training calendar.
Training facilitation:
Facilitating (general) training sessions either in classroom sessions or via remote delivery (Webinars)
Supporting and collaborating with external providers to support scaling of M365 Copilot adoption and training through online and in-person workshops in Copilot basics, adoption of use-cases, training ambassadors in Copilot, and usage of Copilot studio “full”.
Deliver global training sessions - virtually and in‑person - covering Microsoft 365 applications (including Outlook, PowerPoint, Teams, Excel, OneNote, Loop), and digital productivity best practices to support a strong level of digital literacy among users.
Creating videos and/or audio segments, where relevant, to demonstrate processes or use of specific Microsoft tools or functionality
Monitoring and analysing the feedback received on the delivered training
We are looking for an engaging and innovative M365 trainer, with experience in delivering/facilitating technical training programmes to a large audience. Expert across the M365 suite, in particular including: Copilot, Excel, Outlook, Teams, Word, PowerPoint, SharePoint, OneNote, Loop
Strong interest in Learning & Development (L&D;), experience in delivering/facilitating technical training programs.
Experience with training people with a financial services or professional services background
Ability to communicate very confidently and effectively in English, both in written and verbal form
A second language would be beneficial but not essential (French, Spanish, German…)
Able to travel occasionally to team meetings and to support training delivery and/ or workshops across the world.