Job Mission
As a
First Party Collector
, you will be part of our general finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG's financial performance. This role is based in
Rubí, Spain
, and follows a
hybrid work model
, with
3 days in the office and 2 days remote
. The working hours are aligned with the North American market, from
14:00 to 23:00 CET
, Monday through Friday.
Key Responsibilities
- Review open accounts and initiate collection efforts
- Conduct outbound calls and emails to recover overdue payments
- Meet monthly call and notation targets
- Process payments and update records accurately
- Maintain organized and up-to-date collection files
- Follow up on payment arrangements using the treatment schedule
- Build and maintain positive relationships with customers
Requirements
- Native English speaker
- Bachelor's degree in Finance, Accounting, or Business-related field
- 1–2 years of experience in collections or customer service
- Strong communication, problem-solving, and analytical skills
- Effective business writing and professional communication
- Detail-oriented and organized
- Experience with ERP systems (SAP or Oracle preferred)
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.