Who We AreCint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world's largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.We are feeding the world's curiosityThe RoleIn this role as an IT Support Specialist, your impact extends far beyond traditional hardware and software troubleshooting. You will serve as the primary lead for EU Inventory Management, ensuring a seamless onboarding experience through the precise provisioning and integral shipment of hardware. Additionally, you will play a key role in supporting our Barcelona office infrastructure. As a forward-thinking member of the team, you will help provide the best technical experience for our global workforce.The TeamThe IT Support team at Cint is a globally distributed, fast-paced group dedicated to providing seamless technology experiences. We are the backbone that enables our global employees to work securely and efficiently, whether they are in our offices, at home or travelling. We challenge the status quo by always looking for how we can make our service offering smarter, faster and give more value for our users.Job DescriptionProvide technical support and assistance to end-users, both remotely and on-site, by diagnosing and resolving complex hardware, software (including Windows & Mac OS), and network issues.Manage IT Asset stock for Europe in line with request trends and coordinate with logistics to ship and retrieve assets in a timely manner.Maintain office equipment like ZoomRooms and Printers etc & office internet, and ensure these are working flawlessly without interruptionManage and prioritise multiple support requests, ensuring adherence to s