Company Description
Zaheen combines deep telecom industry knowledge with the goal of offering a comprehensive range of wholesale and retail voice services tailored to meet the evolving needs of our clients. The name Zaheen, which means intelligent, ambitious, and creative in Arabic, reflects our vision and commitment to innovation and independent thinking in the telecom sector. Our organization prides itself on providing exceptional and flexible services to ensure the success of our valued clients.
Role Overview
We are looking for an experienced Senior Voice Account Manager to support and grow our wholesale voice business across international markets. This role focuses on building, managing, and expanding commercial relationships with telecom operators, carriers, and aggregators active in international voice services.
You will own the full commercial cycle — from identifying and onboarding new interconnection partners to managing long-term bilateral relationships. This is a senior role suited to professionals who are comfortable operating independently in a remote environment and navigating the dynamics of the wholesale voice telecom ecosystem.
Key Responsibilities
Identify, prospect, and onboard new wholesale voice partners, including telecom operators, carriers, and aggregators
Build and manage bilateral interconnections and long-term commercial partnerships
Lead commercial discussions and negotiations with international voice partners
Manage and grow an existing portfolio of wholesale voice accounts
Maintain strong relationships with partners during market changes, restructurings, or consolidations
Work closely with internal teams (routing, operations, finance) to ensure smooth onboarding and ongoing service delivery
Monitor market trends, traffic patterns, and competitive dynamics within the wholesale voice market
Represent the company in commercial discussions, partner meetings, and industry events when require
Requirements & Experience
Minimum 5 years of experience in a Senior Sales role within the wholesale telecom industry, with a strong focus on international voice services
Strong account portfolio and an established professional network of telecom operators, carriers, aggregators, and niche wholesale voice partners, actively leveraged in commercial activities
Solid understanding of:
International voice traffic and routing
Bilateral interconnections
Wholesale voice trading models
Proven experience managing B2B commercial relationships in telecom
Strong communication, negotiation, and relationship-building skills
Comfortable working remotely and managing accounts independently
Fluent English required; additional languages are a plus
What We Offer
Fully remote role with flexibility and autonomy
Opportunity to work in a focused, relationship-driven wholesale telecom environment
Global market exposure, working with partners and clients across multiple international regions
Collaboration with experienced industry professionals in a specialized domain