PbSales assistant /b /ppbr/ppReporting to the Store Manager, the Sales Assistant has the role to maximize the achievement of the store target by building an excellent relationship with the customers, giving a unique experience. The Sales assistant is an essential part of the retail function, by supporting the day-to-day activities of their team and store. /ppbr/ppYour mission and functions will be: /ppbr/ppbSelling skills /b /ppbr/pp· Welcoming the customers, and assist them throughout the entire sales process /pp· Provide personalized advice and drive sales according to the customer’s needs /pp· Be able to build customer loyalty by giving them a personalized experience and taking care of the relationship /pp· Be a brand ambassador and embrace the brand selling ceremony /pp· Be part of targeting the ZV objectives and meeting store KPIs, /pp· Having a, excellent product knowledge (current collection, materials, colors, prices…) /pp· Always make sure to be aware of the last fashion trends and the competitors /pp· Be able to come up with new ideas to increase sales and provide better customer service. /ppbr/ppbDaily tasks linked to life store /b /ppbr/pp· Drive sales: operating till system, take and process payments /pp· Follow company policy and procedure /pp· Handle the different requests of the customers including exchanges, credit notes and holds /pp· Ensure and maintain the organization and visual display of the store to provide a nice selling environment with high luxury standards /pp· Ensure the shop floor and stockroom basics are maintained in a clean and tidy condition /pp· Develop good relations with you team and with the other stores. /pp· Execute the loss prevention procedure and conducts regular inventories /pp· Contribute to build team working sharing information and best practices. /pp· Having a know how of customer service, meeting their requests and going beyond them. /pp· Make daily use of the tools of the store and the brand. /pp· Be involved in communications, keep abreast of all changes and innovations. /ppbr/ppbProfile /b /ppbr/pulliExperience: 2-5 years as sales assistant in fashion brand /liliBusiness driven /liliExcellent communication with a strong customer service mindset /liliTeam player /liliExcellent interpersonal skills. /liliFlexible according to the working hours and being proactive regarding the type of situation faced /liliMarket and product knowledge passion, interest in luxury/fashion, art and design /liliFluent in English, other languages desirable /li /ul