Job Summary
* Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
* Willing to be assigned in the following locations: Lucena
How will you contribute?
* Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate (SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
* Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.
* Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.
* Ensures that Business Center (BC) transactions are processed within the set limits, approvals and authorities as prescribed by Bank policies and/or the Operations Manual of the branch and other regulatory bodies.
What will make you successful?
* Someone who can work efficiently and effectively in a banking and sales environment, who feels confident in their working capacity and be able to handle clients professionally.
* At least a 4 year graduate with a degree in business or any service industry oriented course.
* With extensive knowledge in bank policies and procedures for branch operations.
* An advantage if with sales/ marketing experience in a bank.
* Willing to be assigned in different branches within the area of assignment.
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