Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Marketing Cloud Account Engagement (Padot) Consultant.
Main duties:
- Investigate, create, and recommend innovative marketing automation and martech solutions. - Conduct analysis on marketing automation and martech solution implementations. - Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform. - Implement infrastructure and functional cloud marketing architecture. - Create policies for activating automated communications that map the customer's journey. - Perform basic functional and specialized marketing tasks. - Ensure that automated cloud communication activations are effectively utilized. - Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions. - Determine the assets and organization of automations that best fit the cloud implementation. - Provide functional consulting services to ensure that automated communication processes run smoothly. - Implement automated communications and marketing automation processes to meet customer needs at various touchpoints. - Implement the latest technological advancements and marketing technology solutions. - Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools. - Document processes and track system performance metrics.
Experience:
- Proven experience in creating marketing campaigns with Marketing Cloud Account Engagement - Experience with Salesforce Marketing Cloud. - Knowledge with Ampscript is a plus. - Previous experience in database management, preferably in a similar role. - Knowledge with the automation software and relevant performance evaluation. - Experience with CRM platforms (Salesforce). - Knowledge to manage marketing projects. - Advanced level of English. Another language is desirable.
What do We offer
- Permanent contract. - Adaptable Schedule. We make it easy. Balance your professional and personal life. - Trainings & Certifications. Improve your skills and get the official certificate from our main partners. - Home Office. - Flexible retribution (public transport ticket, Ticket restaurant, …). - Health insurance. - OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.