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Ships Agency Operator Algeciras
Our Port Services Department in Algeciras is looking for a Ships Agency Operator to join the team!
In Wilhelmsen Port Services, we provide our customers with peace of mind while we handle their cargo, their vessels, and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.
Now more than ever we see that the maritime industry keeps the world going round, and as agent we are the linking pin in the process of transporting goods around the world. Our vision is to shape the maritime industry, and we constantly develop new and improved solutions for our customers, like last-mile drone delivery and our online interactive maps showing Covid port restrictions which have reached more than 500,000 users globally.
The Position
In the position of Ships Agency Operator, you will join our Port Algeciras team. In this fulltime position you will organize and administrate everything our customer needs during the port calls.
About the Location and the Department
The position will be located at Algeciras office which is located at the Polígono Industrial Cortijo Real.
As part of the Algeciras Operations Department, the position reports to the Ships Agency Manager Algeciras.
Who You Are
We are looking for a positive and service minded operator who has great organizational talent and is able to work in a 24/7 business while complying to high safety standards.
Ideally, you are an experienced Ships Agency Operator, preferably you already have a solid understanding of the Shipping Industry and be familiar with port regulations and procedures.
You will need to possess a strong Health and Safety focus with a desire to get the job done and get it done right. The ability to work independently is critical, however, at all times, remember you are a part of a team working to be successful together.
Required Experience and Skills
- Maritime background and experience from Ship Agency Operations.
- Good communication skills and command of the in English language (oral and written).
- Process and system understanding.
- Self-motivated and result orientated.
- Proactive and possesses ability to anticipate issue to facilitate preventive measures.
- Ability to work under pressure.
- Problem solving skills with ability to make fast and sound judgement.
- Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel.
- Good motivator and team leadership skills.
- Familiar with Port & local Authorities regulations, procedures and governing tariffs.
- Computer literate
What You Will Be Doing
- Attend and board vessels as required and as directed by respective Manager, in accordance with WSS Standard Of Operations and Customer Requirements.
- Responsible for the effective coordination of assigned port calls.
- Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
- Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system (WASP).
- Ensure mandatory use of WASP as reporting tool in compliance with the Standard of Operations.
- Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
- Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel’s sailing.
- Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
- Ensure proactive, efficient and timely communication at all times.
- Report leads, business opportunities and relevant port updates observed to Manager.
- Monitor and record expenses that arises during vessels’ port call.
- Ensure Cash-in-Transit (Cash to Master) as per company procedure.
- Proactively follow up, check and approve supplier’s invoices.
- Ensure cost effectively Vessel Operations.
- Comply with WSS PPE Standard when working in ports/onboard vessels.
- QHSSE matters in own function - use of Take 5 as appropriate.
- Provide input to improve the operational and cost efficiency of the port call
What We Offer
We offer you a challenging opportunity with exciting possibilities for personal and professional career development. You will improve your interpersonal skills by cooperating with different areas and business units in the organization.
Besides your salary, we offer you a wide range of good secondary benefits.
With our internal Ships Agency Academy you have a