TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service in more than 50 languages for our international and well-known partners.
Position: Digital Trust and Safety Analyst
Location: Barcelona, Spain (onsite)
We are seeking a Digital Trust and Safety Analyst fluent in Hebrew to work on a machine learning project. Join us if you want to deliver exceptional customer service.
Responsibilities
1. Back office support only
2. Provide online support for specific cases
3. Achieve and ensure quality standards
Qualifications
1. Fluent written and spoken communication skills in Hebrew and English
2. Valid work permit for Spain or EU citizenship
3. Affinity for back office services
4. Strong efficiency, accuracy, and empathy
5. Goal-oriented approach
6. Flexible working hours (24/7 shift system)
Incentives
1. Relocation assistance with reimbursement for flight, accommodation, and local travel
2. Attractive salary of €28,000 per year and fully paid training
3. Bonuses for weekend and night shifts
4. Private health insurance after probation and daily meal allowance from day one
5. Work in a dynamic, multicultural team with flat hierarchies and a first-name culture
6. Modern office in the city center of Barcelona
7. International environment with amenities like PlayStation, table tennis, and more
8. Leisure areas and activities such as yoga and guided meditation
9. Healthy lifestyle perks like fruit deliveries and free drinks
10. Partnerships with fitness centers, restaurants, and beauty care
11. Employee referral bonus programs
Contact
If interested, apply now: Apply here
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