Workster is partnering with a leading Outsourcing/BPO consultancy who is seeking to onboard a Dutch-speaking Onboarding Account Manager for their Barcelona office. In this role, you will partner with high-potential businesses to drive product adoption, build strong customer relationships, and identify opportunities for long-term growth. This position is ideal for a proactive and strategic professional who thrives in a tech-focused environment and excels at guiding clients through digital marketing success.
Your Role
* Onboard a portfolio of new clients and act as a trusted advisor while developing high-performing PPC campaigns.
* Make outbound calls to promote and sell digital marketing services.
* Identify customer objectives and present tailored solutions that match their needs.
* Build strategic, results-driven campaigns designed for both immediate impact and sustained performance.
* Increase campaign spend and drive upselling opportunities.
* Maintain accurate and complete customer data within the CRM system.
* Manage a high volume of potential clients through daily phone outreach.
Your Qualifications
* BA/BS degree or equivalent work experience, with advanced studies in Marketing or Communications considered a plus.
* C2 Dutch and C1 English language proficiency, with additional Nordic languages considered an advantage.
* At least 20 months of experience in sales or marketing, ideally in client-facing or high-stakes environments.
* Ability to work independently while meeting goals with limited supervision.
* Experience managing customer data and using CRM tools to support sales processes.
* Ability to use AI tools to enhance productivity and outreach strategies.
* Clear and effective communication skills across a variety of audiences.
* Comfortable presenting, writing professional content, and collaborating in team settings.
* Proactive, solution-oriented mindset with strong initiative.
* Ability to analyse competitors, understand market trends, and support strategic planning.
* Understanding of the Nordic market, including cultural nuances, business etiquette, and stakeholder complexity.
The Offer
* Competitive renumeration package
* Full-time hybrid role (39 hours/week) based in Barcelona
* Relocation package including flight ticket and accommodation during the 1st month of employment
* Private health insurance coverage
* Continuous training, certifications, and skill development opportunities
* And many more!
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