Summary
Performs a variety of duties in support of the Morale, Welfare and Recreation (MWR) Liberty and Community Recreation division programs that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, community classes, bowling, library, liberty and outdoor recreation.
Duties
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Responsible for providing customer service, information and support of Liberty and Community Recreation divisional programs and activities. Service to MWR customers includes, but is not limited to: checking ID cards, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, etc. Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other community recreation programs using Point of Sales (POS) and computer programs. Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift. Checks Liberty and Community Recreation divisional program equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, backpacking, canoeing, snow skiing, hiking and water sports. Assist in day-to-day administration of multiple programs to which assigned. Performs inventory of various types of equipment, supplies and items deemed to have cash value. All administrative duties are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics. Actively supports the command statement on adherence to EEO principles and policies. Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events. Responsible for entertainment and promotion scheduling. Seeks ways to promote MWR facilities and events through outreach opportunities on base. Promote use of recreational e-reading resources available through online MWR Library Program resources. Develops working partnerships with both on base and off base organizations to support benefit MWR programs. Responsible for the community outreach to assist in the development of contacts. Assists in the creation of professional proposals, execution of agreements and follow-up. Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base. Adheres to NAVMED P-5010 sanitation requirements. Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Provides support for Liberty and Community Recreation divisional event set up and break down. May perform general housekeeping duties as needed.
Performs other related duties as assigned.
Requirements
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Conditions of employment
Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Incumbent will be required to work nights, weekends, holidays and split shifts.
Male candidates born after December 31, 1959, and at least 18 years of age, are required to certify that they have registered with the Selective Service System (Attach proof of registration).
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
Knowledge gained through relevant education training (i.e., Associates Degree in Recreation, Marketing or closely related field) and/or two years equivalent recreation work experience.
Combination of experience related to customer service and or recreation activity based functions.
Ability to organize, plan, administer special events and entertainment activities.
Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and writing.
Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
Knowledge is required of the functions, procedures, and operations of recreation activities.
Incumbent is C.A.R.E (Controlling Alcohol Risks Effectively) trained, holds and Emergency First Responder (EFR) or CPR First Aid certification, and holds a current Food Handler certification, or be able to obtain these trainings/certifications within 90 days of employment.
Must have strong customer service skills.
Ability to maintain records, compile and organize data for report, and perform research on recreation topics for dissemination to customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures and print production
Employee is required to have a valid state driver's license validation to transport patrons off-base within 90 days of employment.
Education
This position does not have a positive education requirement
Additional information
Salary is dependent on experience and/or education.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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