Overview
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Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Expedia B2B: Account Manager Southern Europe
The online travel market never stands still. At
Expedia B2B, we’re right in the middle of it. We’re an entrepreneurial team inside one of the world’s biggest travel companies. We create the tools and technology that help millions of travelers find the perfect stay for their next trip. As one of the largest and fastest-growing global B2B travel networks, we work with thousands of partners in over 30 countries to turn their traffic into bookings and happy customers. We offer the chance to work with some of the brightest minds in the travel business in an energetic and international environment focused on innovation, creative problem-solving and collaboration.
As an
Account Manager, you will manage a portfolio of significant B2B partnerships within the
Southern Europe
region, analyzing business and operational performance to identify opportunities for optimization and growth.
What you’ll do
Lead
account planning, forecasting and account strategy execution
Manage
key stakeholder relationships, sharing best practices across teams and regions
Maintain and develop
excellent partner relationships at all levels
Successfully manage
key partner negotiations and re‑negotiations
Build strong relationships with partner account teams, including key buyers and decision makers at all levels
Create and drive opportunities to
grow partner revenue and share of wallet
Recommend
products, services and insights
that meet partners’ needs
Demonstrate awareness of the
policies, practices, trends and competitive landscape
that impact Expedia B2B and its partners
Show strong understanding of the
financial impact of decisions and solutions
on Expedia B2B and partners
Build and drive
internal and external business cases
to support change and new opportunities
Acquire and maintain working knowledge of
financial data
and
standard contract terms and conditions
Know when to
partner with Legal
to modify or adjust standard contract terms
Learn and apply the
contract negotiation process
and complete contractual arrangements end‑to‑end
Conduct straightforward
cost–benefit and risk analyses
of possible solutions and of the implications of not reaching agreement
Identify and actively engage internal and external
stakeholders
in decision making and strategies that benefit both account and organization; close deals effectively
Build a solid working knowledge of
Expedia B2B products, technologies and commercial offerings
Develop an understanding of
competitors’ standard products and services
Apply Expedia B2B products, technologies and offerings in an
insightful, consultative way
to partner needs
Develop understanding of the
customer’s industry and competitive market
Learn and use key
performance metrics
to assess products, services and solutions against partner needs and expectations
Develop
value proposition statements, case studies and narratives
that demonstrate the value of Expedia B2B solutions
Understand and clearly report partner
business issues and opportunities
through the appropriate internal channels
Who you are
Proficient in both
English and Spanish. Any other European language will be a plus
Excellent
communication and presentation skills
Strong understanding of how the
Account Management function
operates and fits into the wider
Expedia B2B
organization
5+ years’ experience
in sales and/or account management with a
proven track record of driving revenue growth
for B2B partner accounts
Experience managing
high‑value B2B accounts
Strong
negotiation skills
Ability to
prioritise workload
effectively in a fast‑paced environment
Strong
relationship‑building
skills with a commercial, solutions‑oriented mindset
Comfortable working with
senior stakeholders, including C‑level executives
Extensive knowledge of
Microsoft Office, particularly
PowerPoint
and
Excel
Strong
organisation skills
with attention to detail (billing, contract terms, commissions, reporting)
Creative,
self‑motivated
and comfortable engaging at
“executive level”, with a strong eye for business and opportunity
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, ®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, ™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @. The official website to find and apply for job openings at Expedia Group is /jobs. xpzdshu
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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