Senior Solution Engineer – (Network Monitoring & AIOps for Middle East Market) - Spain based
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Job Description and Requirements
We are looking for a skilled Senior Solution Engineer with expertise in network monitoring and AIOps, focusing on the Middle East Market, based in Spain. This role involves demonstrating BMC Helix capabilities, collaborating with sales, and supporting enterprise clients in transforming their network management through AI-driven solutions.
Responsibilities
* Partner with sales teams to identify customer challenges and deliver tailored technical presentations, demos, and proof-of-value engagements.
* Showcase how BMC Helix monitors and visualizes network topology, uses AI for root cause analysis, applies predictive analytics, and manages device configurations and security.
* Lead discovery sessions to map business needs to BMC Helix features such as network observability and anomaly detection.
* Collaborate with product teams to stay current with platform innovations in network performance management and AIOps.
* Support RFP/RFI responses and assist in building customized solutions aligned with customer needs.
* Deliver workshops and enablement sessions for partners.
Qualifications
* Bachelor's degree in Computer Science, Engineering, or related field.
* 3+ years of experience in presales or solutions engineering for enterprise IT or network management.
* Solid understanding of network monitoring technologies (SNMP, NetFlow, etc.), fault/performance monitoring, and service impact analysis.
* Hands-on experience with tools like BMC Helix, TrueSight, SolarWinds, Cisco DNA, or similar.
* Knowledge of AIOps, machine learning, and AI agents in IT environments.
* Excellent communication and customer engagement skills.
* Fluency in Arabic is required.
Preferred Skills
* Experience with BMC Helix products, ITIL, and certifications like Cisco, CompTIA Network+.
* Understanding of cloud-native and hybrid environments.
Additional Information
We offer a dynamic work environment, career growth opportunities, and a culture that values diversity and authenticity. If you are passionate about AI and network management, apply even if your experience doesn’t match every qualification. BMC is an equal opportunity employer committed to diversity and inclusion.
The salary range for this role is approximately €51,300 - €85,500, depending on experience and qualifications.
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