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Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. Deliver first class technical applications support and training, perform demonstrations of Leica Biosystems Instruments and reagents, with promotion and sales of the LBS product portfolio.
The ultimate objective is, to support customers throughout the entire customer journey whilst growing core reagent and product sales through market intelligence.
The Application Consultant will provide applications support and training, perform demonstrations of Leica Biosystems instruments to customers in their defined territory, ensuring Leica Biosystems products have maximum “uptime” through optimization of reagents and systems and therefore retain customers to generate reagent order intake.
The role will work in close conjunction with the entire (local) Leica Biosystems team to provide optimal customer support with demonstrations, tender responses, sales growth and margin. Record and actively manage activities in Salesforce.com.
Identify and qualify opportunities to offer consumables and reagents with instrumentation to further increase sales in new market segments. Record all activities as requested by the (local) management.
Demo/Negotiations & Support : In collaboration with the entire (local) Leica Biosystems team, initiate and coordinate demos of Leica Biosystems products at customer sites. Perform or assist during value stream mapping projects in order to promote existing and new products to customers, addressing their specific needs.
Record customer contacts as requested by the (local) management in the relevant CRM systems.
Training and Support: Performing customer training directly in the demonstration of:
•Software functionality
•Provide application support, with a commercial awareness, to customers as required including in-field troubleshooting of application problems and diagnosing rudimentary hardware and software failures
Spanish and English is a must.
We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.