Professionals at Ackcent Cybersecurity have a common goal : to improve the security of our customers, protect their assets from cyber threats, and provide high-quality service through communication and care for our customers.
We are looking for a proactive and detail-oriented Junior IT Engineer to join our team.
As a member of the Ackcent team, you will play a crucial role in ensuring IT operations by providing first-line support, managing IT assets, and maintaining systems efficiency. Your contributions will help enhance our internal IT services, improving productivity and security across the organization.
Responsibilities
* Provide first-line IT support to internal areas, troubleshooting hardware, software, and network-related issues.
* Maintain and update IT documentation, including asset records and knowledge base.
* Manage IT inventory, ensuring proper tracking and availability of equipment.
* Support live events by assisting in technical setup, troubleshooting, and technical assistance.
* Perform maintenance tasks on systems, software, and devices.
* Administer Microsoft 365, including accounts, permissions, and device management.
Requirements
* Degree or diploma in Computer Science, Information Technology, or a related field (or equivalent experience).
* Certifications like CompTIA A+, ITIL Foundation, or Microsoft 365 Fundamentals are a plus.
* Basic understanding of IT support principles and troubleshooting techniques.
* Knowledge of Windows, Linux, and Mac system administration.
* Familiarity with Microsoft 365 (Teams, Outlook, OneDrive, SharePoint).
* Knowledge or certifications in Cloud platforms (Azure, AWS, GCP) is a plus.
* Strong problem-solving abilities and a proactive attitude.
* Ability to work independently and as part of a team.
* Good communication skills to interact effectively with employees across departments.
* English level B2 or higher.
What we offer
* Medical insurance
* Birthday day off
* A dynamic and collaborative work environment where you can learn and grow
Seniority level : Entry level
Employment type : Full-time
Job function : Engineering and Information Technology
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