This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Soho Farmhouse Ibiza
Set in a working olive grove, Soho Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.The role...We are seeking a passionate Host/Hostess to join our team. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.Welcoming guests to the venueProviding accurate wait times and monitoring waiting listsManaging reservations through OpenTableProvide menus and deliver water and drinks, if neededCoordinate with wait staff about available seating optionsResponsible for quickly and accurately delivering orders from the kitchen to customers at the House restaurantsProvide excellent customer service to everyone, anticipating the members and guests needsBuild relationships with members and guests and communicate and red flags and positive feedback to management to assessPerform tasks to support the waiters and other staff membersGreet customers upon their departureWork with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properlyInfluence a fun and positive atmosphere by being approachable and professionalWhat we are looking for in a Host/hostess?..Must have a passion for food and beverage and guest satisfaction.Strong attention to detailsExcellent customer serviceOrganised and reliableAbility to handle feedback to achieve member satisfactionAbility to multitask and work in a fast-paced environmentAbility to understand and follow written and verbal instructionsExcellent interpersonal, communication and problem solving skillTeam player who communicates well with all colleaguesPunctual, reliable and trustworthySense of urgencyYes, yes, yes mentalityHave a genuine passion for food and beverageFlexible and available to working both opening and closing shifts when requiredYou have to be reliable, flexible, friendly and happy to be a key part of the team that strives for successFluent in English & Spanish (other languages are highly valued)Physical Requirements:Must be able to seize, grasp, turn and hold objects by handAble to work on your feet for at least 8 hoursOccasionally kneel, bend, crouch and climb as requiredBenefits..Soho House offers competitive compensation packages for our Host/hostess that feature global benefits and perks. We offer training to develop the technical and managerial skills necessary to grow your career.Nutritious meals whilst on shiftContinuous training to develop yourself personally and professionallyWho We Are..We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.http://www.sohohouse.com/careers.We’d love you to come on board as our next Host/hostess!