Service Delivery Specialist
Date: Oct 7, 2025
Location: Sant Just Desvern, B, ES, 08960
City: Barcelona
Country: Spain (ES)
Bunge has an exciting opportunity available for a Service Delivery Specialist. In this role, you will be part of a global team working on challenging, meaningful projects impacting core business activities.
At Bunge, people don’t just come here to work, they come here to grow – solving challenges that directly impact the world with a diverse team of thinkers and doers. Bunge offers a strong compensation and benefits package, generous paid time off program, flexible work arrangements, and opportunity to progress.
Our values:
* Act as One Team by fostering inclusion, collaboration, and respect
* Drive for Excellence by being agile, innovative and efficient
* Do What's Right by acting safely, ethically, and sustainably
Overview:
The Service Delivery Specialist is a highly knowledgeable and experienced professional who plays a vital role in ensuring the seamless operation and continuous improvement of Bunge’s Business Technology (BT) services at the local level.
Essential Functions:
* Hardware Support: Installing, configuring, troubleshooting, repairing, and replacing desktops, laptops, printers, mobile devices, and other peripherals.
* Software Support: Installing, configuring, and troubleshooting operating systems, applications, and software updates.
* Network Support: Troubleshooting basic network connectivity issues
* User Onboarding/Offboarding: Setting up new user accounts, configuring equipment for new hires, and reclaiming equipment from departing employees.
* Documentation and Knowledge Management: Creating and maintaining documentation to facilitate issue resolution and knowledge sharing.
* Vendor Management: Coordination and management with different contractors, vendors, and MSP.
* Incident and Request Management: Utilizing ticketing systems to track, manage, and resolve user requests and technical issues.
* Meeting Room Support: Setting up and maintaining meeting room technology.
* Project Work: Lead and/or participate in local business & BT infrastructure projects.
* BT Asset Refresh Management: Plan and execute timely refreshes of BT assets.
Qualifications:
* Bachelor’s degree, or equivalent combination of education and experience, in Computer Science, Information Technology, or a related field.
* 2+ years of proven experience in an IT support role.
* Proven ability to lead and manage IT projects.
* Excellent communication and interpersonal skills
* Expertise and contributions directly impact the efficiency and reliability of BT systems and services.
* Effective collaboration with various stakeholders.
* Problem-solving and technical skills are essential for minimizing system downtime, mitigating risks, and maintaining secure and productive BT services.
* Deep understanding of ITIL framework and best practices
* Strong understanding of BT asset management principles
* Technical competencies: Hardware Expertise, Networking Fundamentals, Operating System Proficiency, Software Troubleshooting, Cybersecurity Awareness, Mobile Device Management
Bunge is an Equal Opportunity Employer. Veterans/Disabled
#J-18808-Ljbffr