**Position**: Renewal Manager**Arrow’s Enterprise Computing Solutions (ECS)** business is a integral technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.And watching the following Arrow Corporate Video - YouTube**Key Responsibilities**:- Manage the end-to-end renewal process for software subscriptions.- Develop and implement strategies to maximize customer retention and renewal rates.- Identify and execute upsell and cross-sell opportunities to increase customer value.- Collaborate with sales, customer success, partners, and support teams to ensure seamless renewal experiences across the EMEA region.- Analyze renewal data to identify trends and opportunities for improvement.- Communicate directly with customers to understand their needs and address any concerns related to renewals.- Prepare and present renewal forecasts and reports to senior management.- Maintain accurate records of renewal activities and customer interactions.**Qualifications**:- Bachelor’s degree in business, Marketing, or a related field.- At least 3+ years proven experience in renewal management, preferably in the software industry working for a vendor.- Strong analytical skills and the ability to interpret data to drive decision-making.- Excellent communication and interpersonal skills.- Strong proficiency in English is a requirement.- Ability to work collaboratively in a team environment.- Proficiency in CRM software and Microsoft Office Suite.- Detail-oriented with strong organizational skills.- Experience in upselling and cross-selling within a subscription-based model is a plus.**What is in it for you?**- Competitive salary and performance-based bonuses.- Comprehensive benefits package including health insurance, retirement plans, and paid time off.- Opportunities for career advancement and professional development.- A dynamic, inclusive work environment with a focus on innovation and collaboration.- Remote work.**Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.**LI-AZ1LI-Remote**Location**: ES-Spain - Remote**Time Type**: Full time**Job Category**: Sales