1. Partner with global multi-functional business and IT teams to align business objectives with systems and processes.
2. Lead and support projects related to revenue systems (Salesforce, Clari, ZoomInfo, PowerBI, Certinia, and others), ensuring seamless integration, data integrity, and adoption.
3. Build and maintain analytics dashboards and reports that drive forecasting accuracy, pipeline transparency, and executive decision-making.
4. Lead multi-functional initiatives impacting revenue operations, technology updates, process adjustments, territory development, and data quality improvement.
5. Collaborate with IT partners to identify and resolve system issues, while ensuring scalability and stability of revenue technology platforms.
6. Document and communicate process changes, system improvements, and standard methodologies to partners across global teams.
7. Support organizational change efforts by coordinating training, communications, and adoption strategies.
8. Act as a trusted advisor to revenue leaders, recommending and implementing process improvements that drive efficiency and growth.
Requirements
9. Bachelor’s degree in Business, Finance, Finance, Engineering, or related field.
10. 3+ years minimum, 5–10 years of experience in revenue operations, sales operations, marketing operations, IT, or systems management within a global organization ideal
11. Demonstrable experience working with Salesforce, ERP platforms, Clari, ZoomInfo, or business intelligence tools (PowerBI preferred).
12. Proven project management background with ability to deliver multi-functional initiatives.
13. Sophisticated proficiency in Excel, data analysis, and reporting.
14. Experience influencing and aligning collaborators across multiple regions and functions.
Knowledge, Skills, and Abilities
15. Technical Expertise: Proficiency in Salesforce CRM, ERP systems, BI reporting (Power BI), Clari, and advanced Excel.
16. Analytical Mentality: Skilled at turning complex datasets into actionable insights that support revenue growth.
17. Project Management: Strong organizational and prioritization skills, with the ability to manage multiple complex initiatives simultaneously.
18. Collaboration: Adept at building trust and driving alignment across product, support, services, commercial, and IT partners.
19. Communication: Excellent collaborator management skills; able to convey sophisticated information clearly to both technical and business audiences.
20. Problem-Solving: Demonstrable ability to identify gaps in processes and systems, and to implement scalable solutions.
21. Global Orientation: Comfortable working with teams across geographies and time zones, ensuring consistent revenue operations practices worldwide.