Overview
JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.
For more information, visit www.jaggaer.com
What We're Looking For
The Associate Solution Consultant supports the successful implementation of JAGGAER ONE solutions by translating client business requirements into functional solution needs, configuring the application with guidance from more experienced colleagues, and helping ensure smooth delivery, documentation, and client transition from Implementation to Support.
Principal Responsibilities
* Serve as a business and functional advisor to clients by translating requirements into solution needs and configuring the application to support agreed objectives.
* Build functional solutions within Statement of Work (SOW) specifications while meeting agreed scope, timeline, and budget requirements.
* Develop and maintain project documentation using established templates, examples, and available guidance.
* Collaborate with cross-functional JAGGAER ONE teams to investigate and resolve client issues.
* Manage a portfolio of assigned implementation projects, typically smaller projects or single-module solutions, with support available when needed.
* Lead and support remote and on-site requirements-gathering sessions with assigned clients.
* Identify, monitor, and communicate project risks, scope changes, delays, and change requests through established processes.
* Support client communications, project status reporting, and the transition from Implementation to Support.
Success in this Position
* Client requirements are translated into solution designs that support agreed business and project objectives.
* Project documentation, stakeholder communications, and issue escalations are maintained throughout the project lifecycle in accordance with established processes.
* Clients are transitioned from Implementation to Support following defined project deliverables and handover procedures.
Position Requirements
Must Have
* Strong office application skills and/or a genuine interest in technology and software solutions.
* Ability to communicate effectively and collaborate with clients, stakeholders, and cross-functional teams.
* Ability to analyze information, interpret data, and solve problems in a structured manner.
* Ability to manage assigned responsibilities independently while contributing within a collaborative team environment.
* Degree in Engineering, Business Administration, or a related field, or an equivalent combination of education and professional experience.
* Fluency in written and spoken English and Spanish.
Nice to Have
* Familiarity with eSourcing, procurement processes, or related business functions in public or private sector organizations.
* Experience participating in software implementation projects, project coordination activities, or client-facing solution delivery.
* An additional language is considered an advantage.
What We Offer
We offer an international and professional working environment with a collaborative and inclusive culture.
You will be part of a diverse and supportive team, with opportunities for learning, development, and career progression.
We foster open communication and provide a dynamic environment that encourages creativity and continuous improvement.
Additional benefits include meal vouchers and other employee benefits.
Equal Opportunity
We are committed to creating a fair, inclusive, and supportive workplace for all.
All employment decisions are based on objective and gender-neutral criteria.
We do not request or consider information about current or past compensation during the hiring process.
Our values
At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them — the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.
Transparency – Openness Builds Trust
Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.
Entrepreneurial Spirit – Own It, Drive It, Make It
A customer-focused, problem-solving mindset is at the cornerstone of both organizational and personal growth.
Accountability – Thumbs In, Not Fingers Out
We take responsibility ourselves before pointing elsewhere.
Metrics-Driven Results – Outcomes Over Activities
Data and evidence guide our decisions, help us correct course quickly, and ensure we are delivering meaningful impact.