Job Title: Global Transport Operations & Analytics Specialist Location: Headquarters, Spain (Tordera, Barcelona)Transport Operations & Analytics SpecialistAbout the RoleMassimo Dutti is looking for a highly analytical and detail-oriented Transport Operations & Analytics Specialist to oversee and optimize our global e-commerce logistics operations.
Reporting to the Global E-Commerce Operations Manager, this role will be responsible for monitoring delivery performance, optimizing transportation lead times, and improving return processes.
The ideal candidate has a data-driven mindset, strong problem-solving skills, and experience in logistics and e-commerce transportation management.Key ResponsibilitiesDelivery Performance & Logistics OptimizationMonitor and improve delivery times, return processes, and quality KPIs, identifying areas for operational enhancement.Proactively analyze courier performance, recommending changes or adjustments to enhance service levels.stock shortages, quality incidents) and develop action plans to reduce issue frequency.Data Analysis & KPI ManagementMonitor and evaluate key logistics performance indicators (KPIs), including: On-time delivery rates by country and service typeStock availability & fulfillment ratesLate shipments & delayed returnsIdentify trends and propose data-driven strategies to improve logistics efficiency and customer satisfaction.Work closely with the IT department to lead and implement logistics technology projects that enhance operational efficiency.Ensure cost control of the global courier network, aligning expenses with budget targets.Analyze budget deviations and propose cost-saving measures in transport operations.New Market & Expansion SupportSupport the implementation of new transport operations aligned with global expansion strategies.Bachelor's degree in Industrial Engineering (Operations Management), Business Administration, Mathematics, Data Science, or related fields.Specialized training in Supply Chain, International Trade, or E-Commerce is highly valued.Advanced proficiency in English (Spanish is a must).
Advanced proficiency Python.Strong analytical and data-driven mindset, with experience handling large datasets and drawing actionable insights.xohynlm Passion for fashion and digital commerce.